Terms of service

This Shipping Policy explains the delivery terms and conditions for orders placed through Known Nutrition Middle east website.

Order Processing

• Orders are processed within 1 – 2 working days after payment confirmation.
  
• Orders placed on weekends or public holidays will be processed on the next working day.
  
  Delivery Areas
  
•  We currently deliver within the United Arab Emirates.
  
  Delivery Time
  
• Estimated delivery within the UAE: 1 – 3 working days, depending on the location.
  
• Delivery times may vary based on courier schedules and service availability.
  
  Shipping Fees
  
• Shipping charges are displayed at checkout before completing the order.
  
• Free delivery may be offered on selected orders or promotions (if applicable).
  Order Tracking
  
• Customers may receive shipment tracking details where applicable.
  
  Failed Delivery
  If delivery fails due to incorrect address, customer unavailability, or refusal to receive
  the order, re-delivery charges may apply.
  
  Delays
  The company is not responsible for any delays caused by courier companies,
  customs, weather conditions, or any circumstances beyond our control